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Technical Support Representative I

Position: Technical Support Representative I

We are looking for people who want a career in customer service/technical support and who want to be the best in the webhosting industry. We currently have openings on day, night and graveyard shifts in our Houston, Texas location.

Job Description:

Front line support for Chats and Telephone calls
Troubleshoot any issues customer is having with his webhosting plan
Provides technical support for Level I escalation issues via helpdesk
Performs miscellaneous job-related duties as assigned

Required Skills:

Excellent written and verbal skills in the English language to communicate effectively to clients
Ability to work with a team and follow instruction from supervisors
Outstanding customer service skills
Must be dependable to be at work during assigned shifts
Knowledge of FTP, DNS, Cpanel and WHM preferred
Ability to multitask and meet specific goals set by supervisors
Experience with documenting procedures
Able to troubleshoot basic webhosting procedures

Click Here to Apply!

Great Web Hosting Career

- Great Environment
- Flexible Schedules
- Excellent Benefits
- Gain Experience

At HostGator, you'll find a highly motivated team in a goal oriented, fast paced environment.

Apply Today!

Employee Testimonial

"I have worked at other webhosting companies where technicians and admins are always at each others throats. If any questions were asked the reply would normally be, "RTFM". Here at HostGator we focus on team work and sharing knowledge, which has made us successful in this field. Not only am I working with a great set of people, I am learning more than ever. Thank you HostGator."

- Milton Brown

Employee Referral Program

- $2,500 Per Referral
- Endless Opportunities
- Check or Paypal
- Make Money Now!

Help us continue to be the best! You have nothing to lose by referring a talented individual to HostGator. After your referral has been with us for 90 days, you will receive your fully paid commission.